Shipping policy
Here’s a clean, professional Shipping Policy you can place directly on the True2Self website. If you want it more luxury-toned, casual, or detailed for international orders, I can refine it after.
Shipping Policy
Thank you for supporting True2Self. Every order is handled with intention and care to ensure your pieces arrive safely.
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays). During launches or high-volume periods, processing times may be slightly extended.
Shipping Time
Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking
Please allow up to 24–48 hours for tracking updates to appear after receiving your shipment confirmation.
Incorrect Addresses
True2Self is not responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout. Please double-check your details before placing your order.
Lost or Stolen Packages
Once a package has been handed to the carrier, True2Self is not liable for lost or stolen items. If your package is marked delivered but cannot be found, please contact the carrier directly.
International Shipping
Customers are responsible for any customs fees, duties, or taxes applied by their country.